Know Your Clients

4.2 Client profiles and notes

Want to see more details about a specific client or add notes for future reference? Here's how to manage client profiles on SkedMe.

👤 Access a Client's Profile

  1. Click the Customers tab from the left-hand menu.
  2. Find the client in the list and click on their full name.

This will open the client’s personal profile page.

[INSERT SCREENSHOT: Clicking on a client's name to open their profile]

📋 What You’ll See on the Client Page

On the profile page, you can view and manage:

  • Full Name
  • Email Address
  • Phone Number
  • Client Notes (editable)
  • All past and upcoming bookings

[INSERT SCREENSHOT: Client profile showing contact info and notes section]

✏️ Add or Edit Notes

Use the Client Notes section to jot down anything you want to remember—preferences, special requests, or anything else personal.

These notes stay attached to the client and are always available for future reference.

[INSERT SCREENSHOT: Client Notes field with sample text]

📅 Manage Bookings from the Profile

Scroll down to see a list of all the client’s bookings. You can take action directly from here:

  • Confirm or Cancel appointments
  • Mark as No Show
  • Reschedule

[INSERT SCREENSHOT: Client profile with booking list and action buttons]

That's it! With everything in one place, managing your client relationships has never been easier 😊

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